Privacy Policy
Effective date: June 10, 2026
This Privacy Policy explains how Phase 3 Concert Productions ("Phase 3 Live," "we," "us") collects, uses, and protects information when you visit https://phase3live.com or contact us through it. We keep this simple: we collect only what we need to respond to you and run the website, and we never sell your information.
Information We Collect
We collect three kinds of information:
- Information you give us. When you submit a contact or quote form, we collect what you enter — typically your name, phone number, email address, and your message describing the work you need.
- Analytics data. We collect anonymous usage data, such as the pages you visit, how you found the site, your general region, and your browser and device type. This data does not identify you personally.
- Cookies. Small files stored by your browser that help the site function and help us understand how it is used. See the Cookies section below.
How We Use Your Information
- To respond to your inquiry and provide the estimate or service you requested.
- To schedule and coordinate work you have asked us to do.
- To follow up on a request you made, by phone, email, or text where you have consented.
- To understand how visitors use the site so we can improve it.
- To comply with legal obligations and protect against fraud or abuse.
We do not use your information for any purpose unrelated to the reason you gave it to us.
Forms and Lead Data
When you submit a form on this site, your submission is delivered to us through our form processor and stored securely in a private Google Sheets workbook that only we can access. We use it solely to respond to your request and manage the work that follows.
We never sell, rent, or trade your information. We do not share it with third parties for their marketing. The only parties that handle it are the service providers that operate our website infrastructure (hosting, form delivery, and spreadsheet storage), and they handle it only to provide those services.
Analytics
This site uses Cloudflare Web Analytics and may use Google Analytics 4 (GA4) to measure traffic. Cloudflare's analytics are privacy-first and do not use client-side tracking cookies. If GA4 is active, Google may set cookies and process usage data under its own privacy policy. We use analytics in aggregate only — to see which pages work and which don't — not to identify individual visitors.
Cookies
Cookies are small text files stored by your browser. This site uses them only for basic functionality and analytics. We do not use advertising or cross-site tracking cookies. You can block or delete cookies in your browser settings; the site will still work, though analytics will be less accurate.
Phone and Text Contact
If you provide a phone number through a form on this site, you consent to us contacting you by phone or text message about your request. We do not run marketing text campaigns — your number is used only to respond to your inquiry, and you can ask us to stop contacting you at any time. We never share your phone number with third parties for their marketing.
Data Retention
We keep form submissions and related correspondence for as long as needed to serve you and meet legal and accounting obligations, then delete them. Analytics data is retained according to the analytics provider's standard retention settings. You can request earlier deletion at any time — see Your Rights below.
Your Rights
You can ask us at any time to:
- Tell you what personal information we hold about you.
- Correct information that is inaccurate or out of date.
- Delete your information, unless we are legally required to keep it.
To make a request, email info@phase3live.com with the subject line "Privacy Request." We will respond within 30 days.
Children's Privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has submitted information through this site, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be noted here. Your continued use of the site after a change means you accept the updated policy. See also our Terms of Service.
Contact
Questions about this policy or your data? Reach us directly:
- Phase 3 Concert Productions
- Email: info@phase3live.com
- Phone: (918) 557-9461